Troubleshooting

I've also had the same issue, and not ONCE in talking to a technician  (4 or 5 over the past week) have they acknowledged that these is a bug, they're aware of it, and will notify me once it's fixed. 

I've now completed my tax return(s) twice (about 8 hours of work) and am unable to file due to this loop that prevents me from proceeding. 

Very frustrating for all of us. 

I now think that at the very least, once it's fixed and assuming they can fix it by filing deadline, we should all be given a free return!

Thank you so much for getting as far as a case file #, I'm now registered to be emailed once it's fixed. 

Fingers crossed.