Troubleshooting

@TILLIKUM You can call our customer support at 1-888-829-8608. 

  

During tax season (February 24th to May 1st), we're available 7 days a week during these hours: 

  • 9 AM to midnight ET for English support 
  • 9 AM to 9 PM ET for French support 

During the rest of the year (May 2nd to February 23rd), we're available Monday through Friday, 9 AM to 6 PM ET, for English and French support. 

We are closed on the weekends for now.