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Completing joint return. When selecting spouses T4, brings me to mine. How do I switch?
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Troubleshooting
If you’re doing a joint return in TurboTax Online, you can switch between spouses by clicking the names on the top of the screen.
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Clicking the name of the spouse on the top of the screen, bring to mine.
That's the issue. How do I switch? *following this issue.
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Troubleshooting
@bexhieu Does selecting the other name also bring you to your return? Or is it that the names both go to the wrong return?
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Troubleshooting
Hello Susan,
it’s correctly bring me to the right person
Example (from your screenshot)
I complete Golden and I am clicking on Diamond profile to complete the second profile. It will bring me to Golden (profile) instead of Diamond.
When I clicked Golden no issue (it will bring me to Golden’s profile.
I hope this clarifies. I did a new declaration and it’s happening the same thing.
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This is also happening for me. I go to enter spouses T4 an it takes me back to my profile.
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Troubleshooting
@bexhieu Have you tried using a different browser or deleting your cookies and cache? If not, try that. If the problem still exists, we advise you to call our product support team.
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What is the status on this issue, I am having the same problem. Everytime I click on my spouses name, it brings me to his profile but then if I click on revenues, it brings me back to my profile and I cannot enter his.
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Ah, I just logged out and logged back in and was able to get the revenues page for my partner.