Troubleshooting

This may have worked in 2022 but the bracket workaround no longer works for the 2024 return.  So, same issue, how do I enter a negative number in box 42?

Troubleshooting

@006doubleohsix 

Please use a negative sign to enter your box 42 amount. Ex: -5000

 

Troubleshooting

OK, I did try a minus sign already 😬 and no it doesn't work. I called in to your phone support line, and what ended up being the method to get around this was to go through the EasyStep interview process - several screens long, until you get a screen where you can enter or edit the amount on your T3 slip.  On that screen, it is possible to enter a minus sign for the amount in Box 42.  Took a bit of work, but leaving this resolution here in case others have the same issue.