Troubleshooting

Being a software dev, I judge that waiting 3 days for a simple form numbers propagation fix is starting to be long, so 9+ days is appalling. They are obviously not working any overtime at all for this, but they should. The codebase is obviously the same year after year and any competent team would barely need 1 tax expert to track the yearly changes, with 1 dev to implement the logic of it, and 1 quality assurance (QA) to test it. It looks like they don't have the QA, the tax expert is on vacation and the dev works 1 day a week, and no doubles to insure business continuity, much less do all provinces variants. This has end-of-life written all over the product box now. You'd be well advised to learn how to do your taxes by hand. If 80 years old people can, you and I can. And don't even think about making an april 1st joke with another non-working update. Fix this for real asap, give an ETA, and at least a 50% rebate or refund for anyone showing a proof of purchase.