The other series problem with this is how Turbo Tax is addressing/not addressing the issue.
- When I talked with an online representative I asked for a Support Ticket Number; no ticket number was given to me.
- My issue should have created a support ticket with a support id.
- Then the only communication I should be getting from Turbo Tax is a communication on issue status and resolution date.
- My inbox has been blowing up with this tread as many others are experiencing the same issues /frustration. This is not the proper way to address/track a series fault with Turbo Tax and communicate to Turbo tax users.
To be fair to Turbo tax, I have been using the software for many years and this is the first truly serious problem I have had.
