Peter1966
New Member

Troubleshooting

I am tried of reading Intuits canned response.
I have been using this software since it's inception and until now I have never given another thought of using another product.
This issue is costing me money, between my wife and my return, we are expecting a refund close to $10,000.  My return has been waiting since mid March and I would have my money by now if I had used a competitors product.

In my opinion, Intuit should provide a firm date of when this issue will be resolved and in addition provide the users who are affected with some form of compensation i.e a refund or reduction of our purchase of a defective product.

I know how to make the corrections manually, but that will cause me to submit my return via paper which is a slow process in receiving the return.  As a quick fix, why not allow us to make the necessary changes manually and lift the block that will not allow us to submit the return via. Netfile?