- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Unfortunately, we do not have access to your returns due to privacy and security reasons. Everything must be saved on your operating system because you used the desktop version. If that data is lost due to a Windows update, there is not another way to get it back. You can reach out to Windows/Microsoft support; they might be able to assist (1-800-642-7676).
Thank you for choosing TurboTax.
Tuesday