I have the same problem but with box 17 and box 17A. I've been getting the runaround for close to three weeks when the issue is obviously a software issue.
I also have a discussion thread.
I've also been told that the issue is fixed and to contact product support if it still isn't.
I called product support and they told me it is not fixed.
This is really frustrating. However, the agent at product support finally escalated the case. I am not sure if Turbotax will actually fix their error based on what I have experienced so far.....
