Troubleshooting

@kkaarrsstteenn Unfortunately, you can't import your previous tax year's data from TurboTax Online to TurboTax Desktop. TurboTax Online can't export anything other than a PDF file, and TurboTax Desktop can't open PDF files. Only .ttxx files

If you have purchased a wrong product, you can submit an online refund request and purchase a correct version directly from TurboTax website.