Is it possible to get a refund for this software that had never worked right this year for us?
I’ve been using and recommended TT to family and friends for decades, I can’t no longer do that but have now told them to look for alternatives
i was a programmer/coder and for the life of me I can’t understand what’s the real issue is to fix this, doesn’t seem to be that complicated given that it is just a one function program, file and process tax returns. It’s is not as if it is a payroll programs with unions, benefits to calculate, connections to external systems etc??
I fell that TT doesn’t feel the urgency here, fix it or refund us the $ and we can both move on!
