Troubleshooting

Good question.  You would think a reputable company like Intuit would be able to fix this issue within a couple of days.  Not weeks.  There is no excuse for this dragging on for weeks.  If they do not offer some sort of compensation for the delay, I will not be using their software going forward.  Any competent software engineer would be able to rewrite the code and send out an update in a couple of days.  At least  provide some sort of ETA.  Is it going to be days or weeks?????