Troubleshooting
For people with only capital gains, the following procedure might allow you to Netfile with today's updated version of TurboTax Desktop:
- Download the latest version of TurboTax Desktop from here: https://turbotax.intuit.ca/tax/software/download
- Uninstall current version.
- Install new version.
- Make sure the About Box shows the following version (or even later version if you are reading this a few days from how): Version 00.01.62 Build 6007 068G25
- Open both spouses' returns and examine line 17600 on Schedule 3 and Lines 68140 and 68150 in Chart A of form T936. Make sure that all of the following conditions from the definition of error 95365 pass do not exist anymore.
- Spin around 3 times and shake salt (pink Himalayan salt...very important!) over your left shoulder.
- Cross your fingers.
- Netfile, baby!
I hope that helps.
