I have the same issue. Turbotax has gone downhill.
I've purchased for over 10 years (probably closer to 15 or 20 but i lost count) and everything has been fine.
This year has so many issues and Turbotax just gives the runaround and does not fix their errors.
I purchase for convenience and this year was the entire opposite. I probably could have just paper filed quicker. Getting the runaround on their error for 3 weeks.
Most likely my last year purchasing. Huge regret purchasing when there are so many free options or lower cost better and more responsive options out there.
