@LG45 I totally agree with you. Rather than actually fixing their bug, they are making all their customers run around hoops to 'try' to skirt around their error.
I have a different error, waiting on 3 weeks for TurboTax to fix.
Just runaround after runaround. Definitely gone downhill.
Long time customer who will not be re-purchasing if there are constant errors and bugs that Turbotax refuses to correct.
Friends and coworkers tell me Wealth Simple tax is very good and use friendly. Cost for the higher tier is on par with TurboTax basic.
