Troubleshooting

Same Issue this morning (April 3) with update not working and not being able to open TurboTax.  Interesting that it updated yesterday morning when I was using it.

I did the procedure mentioned earlier (choose yes to update, then no in next prompt (allowing TT to make changes to computer) that worked.  I'm using Windows 10, and am admin on my PC.  Maybe those that it's not working for don't have admin rights???

 

I also have used TT for a decade or more, and it's gone downhill in the last 3-4 yrs (I suspect since it was bought by another company).  Said I wasn't going to buy it after last yr, but broke down and bought it this year.  What a mistake.  It's like they don't want any customers, and their (phone) customer service is a nightmare.