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Troubleshooting
SOLUTION:
To All Concerned,
I just spoke with Customer Service at Intuit TurboTax and the solution is as follows:
1) Uninstall Turbotax 2024 from the Installed Apps Section of Windows 10/11.
2) Download the latest TurboTax setup file (for your version) from Turbotax.
Link: https://turbotax.intuit.ca/tax/software/download
3) Backup your TurboTax file folder as a precaution, but they should be unaffected be the reinstallation.
4) Install once downloaded and installed all should be good again.
You're welcome.
Regards,
NKoury
PS: Product code re-entry should not be required. Re-enter only if requested.
2 weeks ago