Agree with all comments mentioned. Over the years; quality has gone down (most likely a lack of proper testing..), and has continuously been taking longer to use considering bugs encountered and with more and more screens to get you to buy more upgrade options.
If users cannot even launch and use the product, Intuit should be treating this recent issue with top priority, considering the time of the year with tax season in full swing. A workaround such as uninstalling and re-installing, is simply not acceptable, the issue needs to be fixed.
I too have been using Turbotax for many years, however this is my last year dealing with such a buggy product. Time to look at alternatives!
