Ticket number [phone number removed]8 is the second ticket , the first one was CTO:24c9c4f8-cc96-464c-825b-f2ce0e58318e - which no one can find. My case is apparently linked to INV-1355-9621-5941-1142-656
I have requested a call back from a supervisor twice now under both tickets and did not receive a call. Proof of the mistake was uploaded/ screen shot by the investigative team on March 26 2025. I have provided all information proving that Turbo Tax is calculating net income differently than rev. canada. I need to know this has been fixed , and i would like to know why no one has called me back at [phone number removed] or [phone number removed] (home)
since March 26 2025. The box 16a from T4's is not being treated the same way Rev Canada treats it.
