Troubleshooting


@lishen wrote:

Exactly, this is what my problem is currently. They still don't fix our issues.


It's a bit of a longshot, but if you have some capital losses, you can try this workaround below, from one of my posts yesterday. At least one other user has tried that today ( @SilverAce68 ) and it worked for them. Your mileage may vary.

 

To workaround the issue with CRA's validation not taking into account line 17599, one possible one that I can think of is to put the sum of box 52 and box 53 into box 53 and clear out box 52 on all your T3 slips, and make sure that it equals what is in box 21. The distinction between box 52 and 53 is now irrelevant because the government rolled back the change that would have made that distinction matter (Google that if you want to fact check it).

 

After doing the workaround but before you attempt another Netfile, make sure you closely examine the lines mentioned in the definition of error 95365 to make sure the rules are now being satisfied 100%. If not, then retrace your steps and try again. Read the definition closely!