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@lishen wrote:

I do not have issue with box 52 nor 53. They are fine.. My box 52 is 0 and box 53 just reflects box 21 from my T3.

The problem we are experiencing is all due to capital losses we had from schedule 3.

If you have no capital losses, you are fine.

 

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Do you have any T5008 slips? And did you have capital losses on those?

Yes, the capital losses are from my T5008

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@lishen wrote:

Yes, the capital losses are from my T5008

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Okay, that makes sense then. We'll need a different workaround for that problem. The earlier workaround only seems to work when the losses come from T3. If we work backwards from the following description of error 95365 on the page Chapter 2 EFILE Error Messages for 2017 to 2024, we might find a workaround for when the losses are on T5008. That's how I found my workaround for the losses being on T3.

In my case box 17600 is $40 which is greater than box 68140 which currently is at $0.    Thus the error.  

On Schedule 3, Period 1 near box 17600 has all the losses for the year.  Period 2 only includes the $40 of capital gains from the T3's.  

Not sure if that helps all that much from my perspective but maybe someone else on here might be able to use this information.

There is no workaround for the issue with capital losses

I had all the sales of etf's on Period 1 so I moved one of them over to Period 2 and it made no difference on T936.

Been following this thread for over a week, made an account just to add to those with capitol losses but gains on the T3 Box 21. 

I was in the same situation last year, net capitol loss with capitol gain on T3. I checked my working file from 2023 and confirmed that the T936 Box 68140 and 68150 reported correctly for the exact same situation!!

Add me to the list of people asking for a refund and switching software next year!

Has anyone found out when we should be able to file our taxes when we have a gain on T3 and a loss on T5008?

@0426  I spent an hour and fifty minutes on the phone with a Turbo Tax specialist on April 1.  I was told it is an "ongoing investigation" and a "product defect" and they have "escalated " a fix.  Two "specialists" were trying to help me, and their advice in the end was to "print and mail".

I spoke to two CRA agents yesterday and their advice initially was to use a different software program (they are aware there are issues with Turbo Tax).  And since I'm not prepared to do that at this point, I will likely print and mail if there is no resolution by Monday.  CRA advised that if mailed, it will be 8 weeks to process.  Netfiled returns take 2 weeks to process.

So frustrating - we paid for a program that is defective, and the significant tax refund will be delayed an additional 6 weeks - plus the 2 weeks that we have been messing with this.  I can't believe they cannot resolve it in a timely manner.