Roger1949
New Member

Troubleshooting

Hi there. I did notice that there was an update in the past day or two, and I tried to update it and could not for some reason... the software would simply die on the desktop, and I could not even open it.

 

So I eventually ended up uninstalling my latest version, and redownloaded a fresh copy, and it made no difference at all.  I now have Version 00.01.62 Build 6007 068G25.  When I run the  "check for updates", I get a message that Turbotax is up to date.

To confirm the problem: Form T936 Chart A, line 68140 contains a zero and there is 4,524.95 in box 21 of a T3, which should have been populated to line 68140. This creates an error 95365 within Netfile.

 

Thanks for your help. I hope you can find the solution.

 

Roger