I have exactly the same problem. After an hour and a half on the phone talking to a customer service representative who had no clue of what the problem was, I found your post. I told him the error report file# that you posted, and after a while, he came back and said that he found the error report, but the file number is actually 1351-5812-1098-1097-472 (and not 471). He said that he had included my email in the file so I will get an email notification when the problem is fixed. I can’t believe that TurboTax has not fixed this problem. I will patiently wait until late April, and if the problem is still not fixed, I will have to use some other software to file our 2024 tax returns. What a bummer!
