T3 was made out to the wife. Turbo-Tax split it correctly into the 50/50 split. Husband's T1 was filed without any issue - with the boxes 21, 52 & 53 going into the proper respective areas in the T936 and Schedule 3. However, the same 50% slit in the wife's schedules (even though it was exactly the same as the husband's entries in the T936 and Schedule 3), was locked by CRA and not accepted.
Note: on April 3 I did the last available update from TurboTax.
I tried all sorts of work arounds (manually splitting the T3 per the 50/50 requirements on the T3, not entering the amounts in 21, 52 & 53) but got the same message from CRA - wife account is locked. I spent 4 hours yesterday on the phone with CRA and 11 times transferred to another agent all to no avail. In the end, the last agent took my number and hung up - never to be heard from again.
It appears that the error may be a CRA issue as the message from CRA is, "Your account is locked. If you need assistance, please contact us..." - via a useless internet info site.
CRA number [phone number removed] - with any luck other than hearing "all agents are busy", you may get to wait 1 hr. before getting an agent.
