Troubleshooting

Let me know if you have upgraded to TurboTax Deluxe Assist and review or if the return you have prepared for your daughters is in Deluxe return. Given that it has been upgraded, it might be requesting $20. Regretfully, once it is upgraded, it cannot be downgraded. Please start a new return in the version you have to use and make sure not to accept any upgrades to prevent a similar scenario.

 

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