Troubleshooting

I posted this in a different thread but will repost here.

 

Error 95365 only occurs if you have a capital loss from T5008 and a capital gain from a T3 in box 21. The T3 amount is supposed to transfer into box 68140 on Chart A. This does not happen if box 1 in Chart A is a negative number.

 

I did the following:

1) delete all T5008 info and left the T3 box 21 number intact. In this case box 68140 is correctly pulling box 21 from the T3. Box 1 in Chart A is a positive number.

2) Add in a T5008 stock with a capital gain. In this case Chart A also populates correctly. Box 1 is positive.

3) Now add a capital loss stock in T5008 such that the total in T5008 is a capital loss. In this case box 68140 in Chart A is now blank and incorrect. Box 1 in Chart A is showing as a negative number.

 

What I did notice is that in the third case above when the problem occurs Chart A box 1 shows a negative number. The description for box 1 says if the number is negative it is to be shown in brackets. Could this be the programming error - that the negative number should be shown in brackets?