toddjegan
New Member

Troubleshooting

I see the same message.  I've tried different networks and I've disabled all firewalls and virus protection.

 

The message appears anytime that I try to pay for anything.  (e.g. Live Tax advice or filing my state return).  It's a very specific, very unhelpful message in a very specific condition.

 

I've called support several times and the problem has supposedly been escalated but I haven't seen any indication of progress during the past weeks.