Hi Aniqua
its Aurelia again
would it be possible for you guys to look into your software code implementation and see exactly orge business rules and error management that trigger this fatal error on the first / last name ?
we as clients need more specifics on how to and what to check to bypass the error and be able in the end to use your software for its primary purpose !
Im in IT and developed many applications and I am persuaded that you can better guide the clients when this issue occurs or let’s hope you can solve it once for ever
wr as a big family are using your software for years now but since this issue is there it’s been a second year we are considering seriously to move to another product than turbotax
Thank you
your collaboration would be appreciated and of help fir your business and us
