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Troubleshooting
I have called multiple times now. There should be an open ticket in the system but I haven't received any updates in the past week or so.
e-filing the federal separately without the state generates the same error so any e-filing generates this error along with any attempt to request tax advice.
I've double-checked my returns and tried different networks and various combinations of credit cards and addresses on the turbo tax web site.
I'll try another support call and hope for the best but it's looking like I will need to snail mail my returns as I am running out of time. The e-file is big part of why I purchase Turbo Tax. Is there a way to apply for a refund since that function doesn't appear to work for me.
a week ago