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Troubleshooting
@leakly If you can't find the software installer after downloading, check your Downloads folder, search your computer for the file name, and consider temporarily disabling antivirus software or clearing the %temp% folder
- The installer file is likely saved in your Downloads folder, which is the default location for downloaded files.
- Open File Explorer and navigate to the Downloads folder.
- Look for the file with the installer name or extension (e.g., .exe, .msi).
- Sometimes, antivirus software might block or quarantine the installer file, preventing you from finding it or running it.
- Temporarily disable your antivirus software (if you have one) and then search for the installer file again.
- Important: Remember to re-enable your antivirus software after you've completed the installation.
- If you still can't find the installer, try downloading the software again from: https://intuitglobal.intuit.com/downloads/CanadaTax/2024/dls/TurboTax_2024.exe
2 weeks ago