Troubleshooting

If you are using Online version, since 2021, TurboTax optimized its editions to ensure that our customers are getting access to the forms needed to make the most out of every individual's tax need to the most out of every individual's tax situation, and to respect his accuracy guarantee.

 

Since certain claims/expenses were moved to the appropriate edition. TurboTax is better able to guide our customers through their filing journey and ensure that no credits or deductions are missed. If the claim/expense is not covered by the edition you are in, you will be automatically prompted to upgrade to the appropriate one.

 

Thank you for choosing TurboTax.