@henry-lee-cheuk The only way for you to recover your Intuit account is to fill out the Account recovery form that was provided previously.
When you click on this link, you have to select Phone number in the dropdown menu, then enter the information about your user ID, email and your new phone number.
Then, you will have an option to scan a QR code with your phone, and it will give you access to a link to proceed with next steps from the phone you are using.
Thank you for choosing TurboTax.
