Troubleshooting

Hi. I tried the suggestion regarding the "resolved error code 95365" (copied below) but TurboTax/CRA gave the same message when I tried to Netfile: Box 68140 will not generate the amount from Box 21. It continues to contain $0.00 
I had entered the sum of Box 52 + Box 53 in Box 53 in the T3 entry and ensured that the amount equaled the amount in Box 21. Your tax return has not been accepted.
I returned to TurboTax and tried rounding to the nearest dollar in the boxes. Same result. 
Your tax return has not been accepted.

Any other suggestions?

Shane

-------------------------





Resolved error codes as of April 7, 2025

Error Code 95365

Error issue: There are entries for capital gains on T3 information slips and CRA has indicated that there may be a rounding issue.

Customer action: For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar and submit via NETFILE once more. Try filing after April 7, 2025.

Expected resolution date: Adjustments were made to the production system on April 7, 2025 to address erroneous instances of this error code due to rounding issues.