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Troubleshooting
Its difficult to have ANY confidence in TurboTax this year. Posts originally said an update was coming Apr 7. Then, over the last few days, a moderator said a fix was coming on or before Apr 14 . I check for a software update EVERYDAY. Mine is up to date. I received an email from TurboTax yesterday with a link to the URL below. It says error code 95365 was resolved as of Apr 7. It says put the value from Box 21 into Box 53 and leave Box 52 blank (i.e. Box 21 and 53 must have the same value). Now I'm searching my PDF return to see if field 68140 has a value. Really? I paid for this product and I'm having to search through a PDF to see if the right numbers are in the right places? Completely unacceptable. I still want compensation for my time, grief and immense frustration. Moderator... you and your team must do better by us.