Troubleshooting

@daveN100 

 

Don't hold your breath.  Turbotax is already speaking with CRA to see if they can get late penalties waived for people who file late.  That tells me they are not close to a fix. 

 

We are reaching out as some customers are experiencing CRA system errors while trying to file their return. This error is due to a technical issue with the CRA systems calculator and it is affecting all CRA certified tax software in Canada.

We understand this can be frustrating and are advocating for Canadian tax filers by proactively requesting relief of any late-filing penalties if issues persist past April 30.

In the meantime, we are providing daily updates here about resolutions and workarounds for the CRA system errors.

If you are not experiencing any errors, you can disregard this email.

Thank you,
TurboTax Canada Team