My sister is preparing her taxes along side her husband and she is receiving the following error for her T4:
| CPP/QPP contributions or pensionable earnings have been entered incorrectly. Check the amounts entered on your T4; particularly boxes 10, 14, 16, 16A, 17, 17A, 26, and 28. If the information entered matches your slips, please contact TurboTax support at https://support.turbotax.intuit.ca/contact/ |
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We double checked all the information and it is all correct.
We have also tried to manually re-enter her T4 and are still getting the same issue.
Is this happening because we are preparing both their taxes together?
Should we prepare them seperately or should we just ignore this error?
