@Bohcat You are right! An email was sent to all customers who were added to this investigation. The fix should unblock existing returns. So, you shouldn't have the issue.
Can you please try this:
- Log in to your account from an Internet browser (instead of the mobile app) - use Chrome or Edge, preferably
- Open the return
- If you are still stuck, can you please go back to the main page (where you have all the returns), copy the return, and try again.
Let me know if you are still experiencing this issue.
Thank you for your patience.
