Troubleshooting

Hi! We just Recieved our reassessment for the same. We're you able to recoup any of the $?  This is clearly a flaw in the program - we had everything input correctly, including incomes, and even still we cannot override the credit. I have appealed the interest charges with CRA - don't think that's fair since the program they approved had this error.  Anyone had any luck with this so far?  Pls msg me.  Power in numbers!