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Troubleshooting
I checked my TurboTax software for 2022 and 2023. Neither year had Boxes 52 or 53. Both had Box 21 for Capital Gains. Our T3 slips only have Box 21. We never had Box 52 or 53 on the slip. I appreciate that the Federal Government was going to increase the capital gains tax last June, which explains why TurboTax added boxes 52 and 53. I have a value in Box 53 equal to the value in Box 21, as per the "workaround" provided in the link from TurboTax's email on April 11th. I don't understand why it is taking weeks and weeks to sort this out. Why can't an update be made to read BOX 21 and ignore BOX 52 and BOX 53? They are now redundant. CRA may have some responsibility here, but TurboTax is fumbling along and not addressing our issues adequately. I will continue to push for compensation. A human being needs to respond to these legitimate concerns. GET YOUR ACT TOGETHER, TurboTax. Every hour this continues, only makes it worse.