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Troubleshooting
This error also happens if you have a capital loss entered from a T5008 slip.
This Netfile error code 95365 from CRA is not a CRA problem but rather an issue with Turbotax when entering T3 & T5008 receipts. Especially when the T5008 is a capital loss amount.
My tax setup is that I do income splitting with my spouse.
Test Steps:
- I enter in Turbotax the T3 slip with box 21 & box 53 with positive values (ie. 42) and I check the T936 form, line 68140 and Sched 3, line 17600, both are populated with the same values (ie. 42).
2. Now I enter in Turbotax the T5008 slip with box 20 & 21 resulting in a capital loss amount, when I check the T936 form, line 68140 is changed to 0 and Sched 3, line 17600 is populated with the same value (ie.42).
3. When I delete the T5008 entry or enter T5008 box 20 & 21 values resulting in a capital gain amount and
check the T936 form, line 68140 and Sched 3, line 17600, both are populated with the same correct values (ie.42).
So not a CRA Netfile issue but rather a problem with Turbotax populating the T936 field incorrectly on a T5008 capital loss scenario.