Troubleshooting

I just got off the phone with a specialist too (and was joined from someone from a 'higher department').  They say it will not be fixed by Wednesday as they told me initially when I talked to them Sunday.  They do not have an estimated resolution time yet.   But they definitely know it is a Turbotax software issue.  In my session with them, I even deleted my capital loss (well made it a gain) and the line 68140 was populated.  They probably were not aware of this issue (or completely understood it) because the CRA was issuing this same error  erroneously and was only fixed April 7th.   

 

Also I tested in my Turbotax 2023 (by entering a loss) and the issue did not exist then so it is new. 

 

Bugs happen.  And this probably only happened because of the big change they had to make to their software to handle the split of Capital Gains into 2 periods (which was then cancelled)  by the Federal Government. But it is taking them awhile to fix (at least from my perspective having worked in IT all my working career).  Hopefully they will add this scenario to their suite of test cases.

 

I think I will still use TurboTax in the future.  I like using last year's information to start this year's return.

 

Fingers crossed for a fix soon.