Troubleshooting

Yep. I spent 2 hours on the phone with 3 different people at CRA this morning.  They don’t understand why line 68140 doesn’t populate when there is a capital loss on schedule 3.  Read line 14 on Chart A of the T936 closely.  Line 1 minus line 13 is reported as zero if the amount is negative (which is the case if you have a capital loss).  Then it says if zero DO NOT complete lines 15 to 19 (which includes line 68140).  The software follows this.  But then it says “if the total includes an amount from a T3 slip , complete lines 15 to 19. So if you have T3 capital gains included in your capital loss, then you are supposed to put them on line 68140.  The software does NOT follow this.  And here we are.

 

I was told that others have raised this with CRA.  I told them it won’t be fixed because error 95365 is shown as resolved. They made note of  that. Many apologies given. No timeline for resolution.

 

So what I did was to delete the T3 capital gains from my return by zeroing out the box 21 and box 52 and 53, which increases my capital loss. Doing this eliminates the netfile issue and I was able to successfully file.  Once the notice of assessment is received I will file an adjustment to add the missing capital gains if not picked up by CRA when they match slips. I filed a T1A to carry back the correct (lower) capital loss to a prior year.