Troubleshooting

From what I understand from reading these threads, there are two different types of errors.  One is a Turbotax error where you can simply delete box 52 and put the combined values into box 53 and make sure it equals box 21.  Some people have successfully Netfiled with this correction.  The error that I am encountering like several others is a Netfile error 95365 where the box 21 value is not being populated on line 68140.  I still believe this error is being caused by Turbotax and not CRA because when you look at the PDF of your tax return, you can clearly see that line 68140 is empty.  The value is not being transferred over from Box 21 on the T3 form.  The error still allows you get to the Netfile screen and actually send your return, but it gets rejected by CRA as the capital gains on line 68140 is incorrect.

 

The incompetence of the TurboTax development team is really starting to show as this software issue was raised over 3 weeks ago and no fix.