This is the 2nd time I've had this happen. I had to contact Turbotax weeks ago, delete what I had done and spent weeks on, and start over. Now I've rec'd the sad puppy when I was going back on my bookmarks to ensure i had all completed, and now I'll have to probably contact into Turbotax yet again, get another reimbursement, and start from the beginning!!!
Using multiple browsers, clearing cache and cookies DO NOT WORK. This defect seems to be related to first paying for a higher than basic package, going to the end so you can review your tax forms, going back afterwards, trying to update business income/expenses then the auto-forward from the main return manager page only gets you = "Oops Something unexpected happened with the continual sad puppy - it's all I see when trying to get back in.
Sadly I think this will be my last year for Turbotax given over a month of pain due to this defect/issue
