We have been unable to duplicate this situation. Could you clarify exactly which boxes are filled on your T4E so we can try to match the entries.

Thank you for choosing TurboTax.

Hi. I am only having to fill in box 26 and 30. Thank you 

Unfortunately, we are unable to duplicate this in ours. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.

I’m having the same issue . So there is a problem with the program. 

@Heather56 We will need you to clarify your question.

Can you tell us, which TurboTax version you are using, Online or Desktop?

Which box you have on your T4E?

Thank you for choosing TurboTax.