We are sorry to hear you did not get the answer to your questions. We made some verification in the Community, and this is the only message we have, unless you have another Community account. If you contacted other Intuit teams, please let us know more details and we will have a look at this.
For your RRSP issue, we will need you to give us more details about this issue.
ReFILE is free. If you tried to ReFILE and made changes to your return that impact the edition you originally NETFILE with, or added extra services (like Assist & Review), the software will ask you for the extra charge. But, same as your RRSP issue, we will need more details to assist you properly, like the order number of the original return.
If you think you were reassessed due to miscalculation in the software, we can help you submit a claim to the Accuracy Guarantee policy.
In your post, you said you also had an issue with your TurboTax product you bought in 2023 at Costco, can you tell us what the issue was?
We will be happy to help you clarify all the above situations.
Thank you.
