Troubleshooting

Are you self-employed? Did you fill out the a T2125 or the Self-employment section in TurboTax? 

This error, as per CRA, means the following: 

90317 - 2019 to 2024

There is an entry on lines 31217, 58305, 54493, 54494 and/or 53550 but the Canada Revenue Agency’s records indicate your client did not choose to participate in the EI program for access to EI special benefits.

After you enter your self-employment income and expenses, you will get this question: 

Verify if you answered yes to this question; if you did and you do not have an agreement with the CRA this could be the reason for the error. 

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