mkswallow
New Member

Troubleshooting

TurboTax Canada 2024 was working fine yesterday.

 

Today, on trying to start TT, I get TurboTax is unable to determine if an update is available.
TT805

Followed by "An unexpected error occurred while activating the product.

On pushing 'Activate Outside', I get "An unexpected error occurred while activating the product." again and TT closes.

I have tried re-installing but no change.