sjh1111
New Member

CRA Result Code: 31

I filed multiple tax returns today, 2022 submitted normaly but 2023 has error 31 and says my information doesnt match what the cra has on record but all my information is correct. Before i tried to submit it said that the cra thought it was my first time filing, so maybe 2022 hadnt registered yet? says i need to contact customer support or mail my return.

Troubleshooting

Try waiting for your notice of assessment from your 2022 return before you NETFILE your 2023 return.