- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Charged Multiple Times
Hello, I was charged multiple times across 3 payment cards while trying to pay the $30 for filing with Turbotax (6 times in total!) as every time I tried to pay I was met with an error screen about not being able to authorize my card, even though now I see the payments went through. The virtual assistant tries to get me to input a number to be called, however I moved away last year and no longer have a Canadian phone number, and it will not accept my Irish number as valid.
Please help!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I've sent you a private message. You can check your private messages by logging into the community and clicking on the envelope icon on the top left of the page.
Once you've written your reply message, if you don't see the "Reply" button, use the tab key on your keyboard.